Your Neighborhood Dry Cleaner, Just Cheaper!


FAQs

Q?

What is all the fuss about anyway? Why should I use trrigr?

A.

Trrigr is an online marketplace that helps you find Dry Cleaners & Laundry providers who can pick up your dirty clothes on demand. You laundry gets done and dropped off at your doorstep, all at the click of a button. If low prices and convenience don't do it for you, then the best rewards program in the industry will. Trrigr gives you 5% back on all orders. Its high time you get paid to wear clean jeans!

Q?

Who does my laundry?

A.

Local cleaners that service your hood. We believe in supporting your local cleaner and want to make it easier for them to find consumers like you. Simultaneously, we hope this will give you the insight you need to pick the best cleaner for you.

Q?

Can I have multiple addresses?

A.

Sure - We let you confirm your address right before setting the order. So if you want someone to pick up an order from your office and someone to pick up an order from your apartment at the same time. Go ahead - let us know who gets it done faster.

Q?

My favorite local dry cleaner is not on the list? Can I still use your app?

A.

Yes. We are working overtime to add cleaners. There is a strong probability that your local cleaner is about to get added. In the meantime, why don’t you give one of our many cleaners a chance to impress you. Send us an email at support@trrigr.com and we will work extra hard to get your cleaner added.

Q?

What if I am very particular on how I want you to treat specific outfits of mine?

A.

Trrigr allow you to be very particular about how all your outfits are treated. Go to build my bag, add the item, and tell your cleaner exactly what you want them to do with it. Trrigr will make sure those instructions are communicated to your dry cleaner or laundry services provider.

Q?

I have a lot of shirts. Do I need to add all of them to the list?

A.

No. The cleaner can sort your clothes and figure out how many pants, shirts, etc you have for cleaning. Pick the express option, a pick up time, and forget about it. The cleaner will take care of the rest.

Q?

What if I forgot to add a note? I want to talk to my cleaner.

A.

The contact information is provided for every cleaner in the 'cleaner profile' page of the app. Click on the cleaner's profile photo and you will find their email and phone number.

Q?

How do I accrue points?

A.

You will receive a point for every dollar you spend on the app. That means if you make an order for $50, you receive 50 points. The points are redeemable in sets of 100.

Q?

What is this about donating my points?

A.

We give you the opportunity to give back to your community by donating to some of the charities we partnered with. All accumulated donated points will be given to selected charities on a monthly basis. If you choose to donate your points all you have to do is pick a charity and we will do the rest.

Q?

What are the terms and conditions?

A.

Please find the detailed terms and conditions here.